Question 1

What is sterling silver?

Accepted Answer

Sterling silver is a high-quality silver alloy consisting of 92.5% pure silver and 7.5% other metals, typically copper. This is the highest purity composition with which durable silver jewellery can be made.

Question 2

Is your jewellery made with real Silver?

Accepted Answer

Yes, every piece of our jewellery is made with 92.5% Pure Sterling Silver and comes with 925 Stamp and Authenticity Certificate.

Question 3

How to take care of my jewellery?

Accepted Answer

Our products are made with 92.5% pure silver and plated with Rhodium, which protects them from turning black or tarnishing and provides a long-lasting shine. Here are some tips to keep your silver jewellery looking its best:Store your jewelry in a plastic zip-lock bag if it's not in use for a long time. Keep your jewelry away from harsh chemicals such as perfumes, chlorine, bleach, soaps, and extreme temperatures. Do not wipe with a paper towels or tissue; always use a soft cotton cloth.

Question 4

I am not sure about the size.

Accepted Answer

We understand the importance of finding the right size for your jewellery. That's the reason, all our products either come with adjustable options or are available in widely accepted standard sizes:Rings and toe rings are adjustable to ensure a perfect fit. Bracelets are adjustable either with an extension chain or slider lock. Necklaces, pendants, and sets come either with a 2-inch extender length or adhere to the widely accepted standard sizes. Product size details are mentioned on each product page.

Question 5

Do you offer free shipping?

Accepted Answer

Yes, all our products are delivered free of charge within India through express shipping.

Question 6

Is there a warranty on the products?

Accepted Answer

We don’t offer a traditional warranty, however all our products are checked and verified by our expert artisans to deliver you the best Quality products.

Question 7

When can I expect my order to be delivered?

Accepted Answer

Once the order is confirmed, it takes us 24~48 hrs to dispatch your order.Once dispatched, deliveries are completed within 2-4 business days in metros and within 4-7 business days for rest of India. We will keep updated on the status of your order on your registered phone number and email.Order status can also be tracked here: https://inarishines.com/apps/Track123

Question 8

What is your return policy?

Accepted Answer

We have 10 days easy return policy on this product.A customer can return a product within 10 days of its delivery- We assure a refund of 100% amount, No Questions Asked. Please refer our Shipping and handling page for more details.

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